Privacy Notice & Protection of Personal Information (POPIA)
Effective Date: October 7, 2026
At Heavens Way Coaching (Pty) Ltd, we respect your privacy and are fully committed to protecting your personal data in accordance with the South African Protection of Personal Information Act (POPIA) for Heavens Way Coaching (Pty) Ltd (Registration Number: 2026/725002/07).
1. Information We Collect
When you reach out to us or submit an inquiry via our online contact card, we collect:
Your Full Name
Your Contact Information (WhatsApp/Phone Number and Email Address)
General personal contexts or emotional wellness goals you choose to share with us regarding your coaching journey.
2. Purpose of Data Processing
Your personal information is processed strictly to:
Respond directly to your site inquiry and communicate regarding our services.
Arrange scheduling workflows, distribute secure transaction links, or issue custom invoices.
Tailor our professional coaching frameworks to your specific emotional wellness and alignment goals.
3. Data Protection & Sharing
We maintain strict security measures to protect your details. We do not sell, rent, or distribute your personal details to any third-party marketing companies or external entities. Your intake responses are stored securely and remain accessible only to your transformational coach.
Certain records are securely recorded and retained to comply with domestic statutory frameworks, including the Companies Act, No. 71 of 2008 and the Income Tax Act, No. 58 of 1962.
4. Cookie Policy
Our website is built using Google Sites, which utilizes essential, secure cookies to optimize your browsing experience and ensure the website functions correctly. By continuing to use our site, you consent to these standard metrics. We do not use cookies to collect personally identifiable data.
5. Your Legal Rights
You maintain complete authority over your personal details. In accordance with POPIA, you have the right to request to review, update, or completely delete your personal records from our system at any time. To exercise these rights, please contact us directly at info@heavensway.co.za.
6. PAIA Manual (Access to Information)
In accordance with Section 51 of the Promotion of Access to Information Act (PAIA), No. 2 of 2000, individuals have a highly conditional right to request access to records held by Heavens Way Coaching (Pty) Ltd (Registration Number: 2026/725002/07) exclusively to protect or exercise a valid, defined legal right.
Designated Information Officer: Dylan Roodt
Physical & Postal Address: 8 Venter Street, Randhart, Alberton, Johannesburg, 1449
Direct Compliance Email: dylan@heavensway.co.za
Categories of Internal Records Held: Mandatory statutory records (CIPC registration, financial summaries, tax processing) and operational coaching records (Client master agreements, onboarding files, behavioral mapping progress trackers).
How to Submit a Request: Requesters must deploy the official Form 2 (Request for Access to Record of Private Body) mandated by the Information Regulator. The completed form must be sent digitally via email to dylan@heavensway.co.za along with a certified copy of the requester's identity document or passport. A statutory non-refundable request fee must be settled upfront prior to file evaluation.